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August 20, 2024
Solved

After disabling Auto-billing, multiple options become available for synchronizing contacts.

Once Auto-billing is deactivated, are we still able to synchronise or import contacts? Alternatively, will contact information be gathered through automation and signups and import Csv ? 

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stephen.trumble
Klaviyo Alum
August 29, 2024

Hey @rakul0agn 

As long as your account is in good standing and you aren’t above your allotment for “active profiles” based on your plan, you will still be able to collect contacts through automations, signup forms or CSV imports. 

-Stephen

1 reply

stephen.trumble
Klaviyo Alum
August 29, 2024

Hey @rakul0agn 

As long as your account is in good standing and you aren’t above your allotment for “active profiles” based on your plan, you will still be able to collect contacts through automations, signup forms or CSV imports. 

-Stephen