Contributor I

Solved

Back in stock email displaying wrong currency symbol

4 replies
275 views

Hi, i’m hoping someone can help me with this,.

I have set up a ‘back in stock’ flow and everything seems to be working fine expect that the currency symbol is displaying as $18 instead of £18. My currency is set to £ in settings and all of my other flows pull through product prices in £.

How product displays on site: https://prnt.sc/wd74wsQJt81U

How product displays in ‘back in stock’ email: https://prnt.sc/FzVeODwLXh16

Any ideas why this might be?

Thanks, Sam

Flows & automation

This topic has been closed for replies.

OmarAnswer

2025 Champion

Hi @samwall,

please change the settings of your email and change the currency for that email.

That should do the trick.

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

OmarAnswer

2025 Champion

Hi @samwall,

please change the settings of your email and change the currency for that email.

That should do the trick.

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

S

samwallAuthor

Contributor I

Thanks so much Omar, so simple, not sure how i missed that. 😀

Omar

2025 Champion

You're more than welcome

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO - Get your free Audit - https://link.polarisgrowth.com/free-audit

C

CristinaE

Contributor I

Hi! I am facing the same issue, but I can’t find the currency option in the styles tab. Is this an option only for paid accounts?

[later EDIT: found it - I was on section level]

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