Back in Stock not working with Langify App in Shopify

Question

Hi there,I’ve integrated the Back in Stock Snippet following the documentation (https://help.klaviyo.com/hc/en-us/articles/360001895651-How-to-Install-Back-in-Stock-for-Shopify) and it works like a charm (very easy, thanks ;) ) :https://aboutcompanions.com/collections/all/products/kaspar-longsleeve-polo-melange-sand-linen?variant=42060861767894BUT: We’re using the App Langify in our Shopify store for the second language (German) and switching language means that the ISO code “/de/” is put into the URL for all translated pages. Unfortunately in this setting this creates a problem, the Console log returns “deny” and the Back in Stock button does not show:https://aboutcompanions.com/de/collections/all/products/kaspar-longsleeve-polo-melange-sand-linen?variant=42060861767894I couldn’t find anything in the Forum so far, any hint and help is greatly appreciated!ThanksStephan

stephen.trumble · Accepted Answer

Hey @stephanThank you so much for this question!As of now Klaviyo doesnt have a built in integration with Langify so your best bet is to use Shopify’s community space to find the answer to this since this is an integration with them. Have you checked out this thread on the topic?https://community.shopify.com/c/shopify-discussions/sending-language-info-from-langify-to-klaviyo/td-p/463755Might be helpful! Thank you so much for being part of the Klaviyo Community!

Ari · Answer

Hi! I know it’s already been 6 months…but how did you solve it?Thanks a lot!

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials