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Problem Solver I
August 21, 2024
Solved

Bot Clicks while saparating list

  • August 21, 2024
  • 3 replies
  • 216 views

So we’re trying to separate our email list into B2B and B2C. I set up the properties with the corresponding segments and created a campaign to automate the process. The problem I’m running now are bot clicks. Is there a way to exclude the profiles that have joined a segment via a bot click? Doing it manually is not an option at our scale.

    This topic has been closed for replies.
    Best answer by Fly1992

    Found the answer myself 

     

    3 replies

    ArpitBanjara
    Principal User II
    Principal User II
    August 21, 2024

    Hey @Fly1992 

    try to figure out a pattern in those emails and exclude those in your segments

    So for example - if the email contains @fakemail.com at the end

    add a definition in the segment » properties about someone » email » contains» @fakemail.com

    now this will have those profiles and you can exclude these segments from you campaigns and also add the same filters to your flow filters so that they dont enter your flows as well. for flows the filters should be - does not contain @fakemail.com

    I hope this helps

    Let me know if this helps

    Cheers 

    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium
    Fly1992Author
    Problem Solver I
    August 21, 2024

    After we first noticed it we actually called the person/business in question, so unfortunately it’s not a fake account. It’s just email providers checking links. But once we have more I’ll look for similarities. 

    thx @ArpitBanjara 

    Fly1992AuthorAnswer
    Problem Solver I
    August 21, 2024

    Found the answer myself