Solved

Bounce rates - mailbox unavailable

Forum|Forum|1 year ago
September 20, 2024
1 reply
136 views

+6

Femy
Problem Solver I

Hi,

Since some weeks I'm seeing an increased bounce rate in all of my campaigns, for Gmail. We're sending to multiple countries in Europe.

When looking into the “Deliverability report > Bounce details” I see that they're categorized as ‘Mailbox Unavailable'. Do you also experience this and what could we do about this?

In addition,
In the campaigns for the Netherlands, I'm seeing a high bounce rate for Ziggo,nl, Home.nl, Upcmail.nl, and chello.nl. Anyone else experiences this and ideas on how to deal with those?

Thanks!

Best answer by Omar

I think most of these providers are using similar spam protection solutions - it might be that something is flagged and preventing you from reaching those mailboxes.

I'd check various reputation tools - blacklist tools to see if you're flagged somewhere?

+46

Omar
2025 Champion
Answer
Forum|Forum|1 year ago
September 24, 2024

I think most of these providers are using similar spam protection solutions - it might be that something is flagged and preventing you from reaching those mailboxes.

I'd check various reputation tools - blacklist tools to see if you're flagged somewhere?

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