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Problem Solver I
September 20, 2024
Solved

Bounce rates - mailbox unavailable

  • September 20, 2024
  • 1 reply
  • 190 views

Hi,

Since some weeks I'm seeing an increased bounce rate in all of my campaigns, for Gmail. We're sending to multiple countries in Europe. 

When looking into the “Deliverability report > Bounce details” I see that they're categorized as ‘Mailbox Unavailable'. Do you also experience this and what could we do about this? 

In addition, 
In the campaigns for the Netherlands, I'm seeing a high bounce rate for Ziggo,nl, Home.nl, Upcmail.nl, and chello.nl. Anyone else experiences this and ideas on how to deal with those? 
 

Thanks! 

 

 

This topic has been closed for replies.
Best answer by Omar

I think most of these providers are using similar spam protection solutions - it might be that something is flagged and preventing you from reaching those mailboxes.

I'd check various reputation tools - blacklist tools to see if you're flagged somewhere?

1 reply

Omar
Partner - Platinum
OmarAnswer
2025 Champion
September 24, 2024

I think most of these providers are using similar spam protection solutions - it might be that something is flagged and preventing you from reaching those mailboxes.

I'd check various reputation tools - blacklist tools to see if you're flagged somewhere?

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