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Contributor I
July 16, 2024
Solved

Campaign Unsubscribe

  • July 16, 2024
  • 11 replies
  • 287 views

When creating my Campaign I have already contained an area that is meant for Unsubscribe, however when I sent a test email there is a section below anything I could see in the campaign editing area that says “ You received this email from 1st Relief Pro.
If you would like to unsubscribe, click here. “ How can I remove this or change the wording?

    This topic has been closed for replies.
    Best answer by ArpitBanjara

    Hey @Abdunn18 

    Yes that’s correct, that is how it is supposed to be when you test and preview within Klaviyo. When an email will be sent out as a campaign or a flow email, it will re-direct you to the ‘Unsubscribe page’ 

    You can test this yourself by sending yourself an email (NOT the test preview email). To do this search for your email in Klaviyo (as a profile) - 

    Click on your email and click on ‘view messages’ and then send yourself an email 

    select a random template that has you unsubscribe link in it and then schedule this email to send immediately.

    Once you receive this email from Klaviyo, you can test your unsubscribe link.

     

    I hope this helps

    Thanks,
    Arpit

    11 replies

    ArpitBanjara
    Principal User II
    Principal User II
    July 17, 2024

    Hey @Abdunn18 

    Yes that’s correct, that is how it is supposed to be when you test and preview within Klaviyo. When an email will be sent out as a campaign or a flow email, it will re-direct you to the ‘Unsubscribe page’ 

    You can test this yourself by sending yourself an email (NOT the test preview email). To do this search for your email in Klaviyo (as a profile) - 

    Click on your email and click on ‘view messages’ and then send yourself an email 

    select a random template that has you unsubscribe link in it and then schedule this email to send immediately.

    Once you receive this email from Klaviyo, you can test your unsubscribe link.

     

    I hope this helps

    Thanks,
    Arpit

    Arpit Banjara - Lead Email Marketing Specialist at Flowium