Contributor II

Solved

Can I receive notifications when people sign up for a form?

7 replies
2587 views

Can I receive notifications when people sign up for any form?

If so, please let me know how to set it up.

Thanks!

List growth & forms

This topic has been closed for replies.

retentionAnswer

2025 Champion

Hi @applause

Although you can’t set a notification on the Signup Form, you can set a Notification when someone goes through a Flow.

Your Signup Form will add the subscriber to a List you specified. If you have an existing Flow that triggers on the List, you can add a “Notification Action” in the Flow at any part of the Flow to notify via email when a user enters that part of the Flow. If you put the Notification Action at the top of the Flow, you’ll get an email every time someone (e.g. new subscribers) enters the Flow.

See here:

Here’s some Klaviyo Documentation on setting up the Notification Action in Flows:

Notification Action Use Cases

Hope this helps!

Joseph Hsieh // retentioncommerce.com // X: @retention

retentionAnswer

2025 Champion

Hi @applause

Although you can’t set a notification on the Signup Form, you can set a Notification when someone goes through a Flow.

Your Signup Form will add the subscriber to a List you specified. If you have an existing Flow that triggers on the List, you can add a “Notification Action” in the Flow at any part of the Flow to notify via email when a user enters that part of the Flow. If you put the Notification Action at the top of the Flow, you’ll get an email every time someone (e.g. new subscribers) enters the Flow.

See here:

Here’s some Klaviyo Documentation on setting up the Notification Action in Flows:

Notification Action Use Cases

Hope this helps!

Joseph Hsieh // retentioncommerce.com // X: @retention

A

applauseAuthor

Contributor II

retention, Thank you for your advice!

J

JenMBN

Contributor I

HI, so the email that notifies whoever that a new subscriber has joined the list… are they sent the details of the subscriber or just a notification and they then have to log into Klaviyo to see the record? Thanks Jen

retention

2025 Champion

Hi @JenMBN - so if you can see in the screenshot above, you can craft the message however you want including adding any personalization details (or event variables) you want in the message (or subject/preview-text) to the notification recipients. So if you want the first name, last name, email address, address, etc, just add the variables into the message body and it will be part of the notification emails.

Joseph Hsieh // retentioncommerce.com // X: @retention

J

JenMBN

Contributor I

Fantastic. Thanks so much.

B

bradMSS1

Contributor I

Hi @JenMBN - so if you can see in the screenshot above, you can craft the message however you want including adding any personalization details (or event variables) you want in the message (or subject/preview-text) to the notification recipients. So if you want the first name, last name, email address, address, etc, just add the variables into the message body and it will be part of the notification emails.

OK but the what about free form text that was submitted from the form or custom form options selected? Can this be addressed by Klaviyo? Your Personalization link is dead also.

JessFosnough

Expert Problem Solver IV

@bradMSS1,

First, here is the article about personalization.

I’m not sure how to answer your question about free form text or custom form options; I do know that anything that is a profile property or custom profile property in Klaviyo can be included in the alert email, assuming the fields were filled in - I only mention this because my organization has sign up forms where not every field is required, and if a field is left blank, then that profile property is not created for that specific subscriber.
Hope this helps!

Jessica

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials