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Contributor IV
Feb 7, 2023 9:40 PM UTC
Solved

Can't edit email in flow

Hi there,

 

I am trying to edit a couple of emails I have in a flow. When I click on edit, it takes me to the page where you chose drag and drop etc, as if I don’t have an email there yet… when I click on preview… I can see my already created email! 

 

Anyone have any suggestions?

 

Thanks

This topic has been closed for replies.
alex.hong
alex.hongAnswer
Klaviyo Alum
Feb 8, 2023 6:43 PM UTC

Hi there @Maggie @chey-everibody @Dawne ,

Thanks for bringing this to the attention of the Community.

As @SeanMcC stated, it was alerted to our customers that it was a known bug but it has now been resolved.

 

Apologies,

Alex

4 replies

Contributor I
Feb 7, 2023 9:55 PM UTC

I am also having this issue! Anyone have a solution?

Problem Solver III
Feb 7, 2023 10:18 PM UTC

I note a pop up indicating that its a known problem and Klaviyo are currently working to resolve.

Contributor I
Feb 7, 2023 10:18 PM UTC

Same question here...Anyone?

alex.hong
alex.hongAnswer
Klaviyo Alum
Feb 8, 2023 6:43 PM UTC

Hi there @Maggie @chey-everibody @Dawne ,

Thanks for bringing this to the attention of the Community.

As @SeanMcC stated, it was alerted to our customers that it was a known bug but it has now been resolved.

 

Apologies,

Alex