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Can't edit email in flow

  • February 7, 2023
  • 4 replies
  • 123 views
M
Contributor IV
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  • Maggie
  • Contributor IV
  • 15 replies

Hi there,

 

I am trying to edit a couple of emails I have in a flow. When I click on edit, it takes me to the page where you chose drag and drop etc, as if I don’t have an email there yet… when I click on preview… I can see my already created email! 

 

Anyone have any suggestions?

 

Thanks

Best answer by alex.hong

Hi there @Maggie @chey-everibody @Dawne ,

Thanks for bringing this to the attention of the Community.

As @SeanMcC stated, it was alerted to our customers that it was a known bug but it has now been resolved.

 

Apologies,

Alex

4 replies

C
Contributor I
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  • chey-everibody
  • Contributor I
  • 1 reply
  • February 7, 2023

I am also having this issue! Anyone have a solution?

S
Problem Solver III
Forum|alt.badge.img+8
  • SeanMcC
  • Problem Solver III
  • 79 replies
  • February 7, 2023

I note a pop up indicating that its a known problem and Klaviyo are currently working to resolve.

D
Contributor I
Forum|alt.badge.img+1
  • Dawne
  • Contributor I
  • 1 reply
  • February 7, 2023

Same question here...Anyone?

alex.hong
Forum|alt.badge.img+58
  • alex.hong
  • Klaviyo Alum
  • 1552 replies
  • Answer
  • February 8, 2023

Hi there @Maggie @chey-everibody @Dawne ,

Thanks for bringing this to the attention of the Community.

As @SeanMcC stated, it was alerted to our customers that it was a known bug but it has now been resolved.

 

Apologies,

Alex


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