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Contributor I
July 21, 2024
Solved

CNAME entries for WIX

  • July 21, 2024
  • 2 replies
  • 98 views

Hi, I am using the static routing set up option (domain is WIX but website is Shopify). Should the only entries in CNAME be the 3 klaviyo CNAME entries? Just checking that I should delete EVERYTHING that is already there in the CNAME boxes. Thanks so much

    This topic has been closed for replies.
    Best answer by Maxbuzz

    Hello @G0ld1  No , DO NOT DELETE the existing CNAME entries. 

    just add additional CNAME entries to enable the branded sending domain.

    2 replies

    MaxbuzzAnswer
    Partner
    July 22, 2024

    Hello @G0ld1  No , DO NOT DELETE the existing CNAME entries. 

    just add additional CNAME entries to enable the branded sending domain.

    https://theforms.pro
    G0ld1Author
    Contributor I
    July 22, 2024

    Hello @G0ld1  No , DO NOT DELETE the existing CNAME entries. 

    just add additional CNAME entries to enable the branded sending domain.

     

    Thanks so much for confirming this!

    I had already added the CNAME entries (leaving the existing ones there) and I've added the TXT entry too but it’s still not working. Do you have any other suggestions? thanks