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Content Coordinator

  • April 27, 2022
  • 4 replies
  • 43 views

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  • Contributor I
  • 2 replies

I have a segment that was set up in 2020 (before I started working here:)

Win-Back Opportunities

  • Placed Order at least once over all time
  • Placed Order zero times in the last 180 days
  • Person is not suppressed for email

My question is - does this list grow based on that criteria (are new people added?). Or is this a list that was created in 2020 and it still holds the same list of people?

Best answer by Manny Singh

Hi Peggy, 

 

Segments are dynamic and will grow and shrink based on customer behavior.

 

Here’s a help article that further explains the difference between a segment and list:

 

https://help.klaviyo.com/hc/en-us/articles/115005061447-Understanding-The-Difference-Between-Segments-and-Lists

 

4 replies

Mailbox Manny
Partner - Silver
Forum|alt.badge.img+38
  • Partner - Silver
  • 417 replies
  • Answer
  • April 28, 2022

Hi Peggy, 

 

Segments are dynamic and will grow and shrink based on customer behavior.

 

Here’s a help article that further explains the difference between a segment and list:

 

https://help.klaviyo.com/hc/en-us/articles/115005061447-Understanding-The-Difference-Between-Segments-and-Lists

 


Forum|alt.badge.img+3
  • Author
  • Contributor I
  • 2 replies
  • April 28, 2022

I understand a newsletter opt-in segment grows and shrinks based on those who sign up.  I'm asking about a segment that, say bought an octagon. I'd like to group all of those people in a segment. If I set the parameters for those who purchased an octagon in the last 90 days, will my list grow whenever a new person buys an octagon?  Will they be added my “Octagon” segment?


Mailbox Manny
Partner - Silver
Forum|alt.badge.img+38
  • Partner - Silver
  • 417 replies
  • April 28, 2022

Yes :)


Forum|alt.badge.img+3
  • Author
  • Contributor I
  • 2 replies
  • April 28, 2022

Thank you!