I have a segment that was set up in 2020 (before I started working here:)Win-Back OpportunitiesPlaced Order at least once over all time Placed Order zero times in the last 180 days Person is not suppressed for emailMy question is - does this list grow based on that criteria (are new people added?). Or is this a list that was created in 2020 and it still holds the same list of people?

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Peggy

Contributor I

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Content Coordinator

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I have a segment that was set up in 2020 (before I started working here:)

Win-Back Opportunities

Placed Order at least once over all time
Placed Order zero times in the last 180 days
Person is not suppressed for email

My question is - does this list grow based on that criteria (are new people added?). Or is this a list that was created in 2020 and it still holds the same list of people?

This topic has been closed for replies.

Mailbox MannyAnswer

Partner - Silver

Hi Peggy,

Segments are dynamic and will grow and shrink based on customer behavior.

Here’s a help article that further explains the difference between a segment and list:

https://help.klaviyo.com/hc/en-us/articles/115005061447-Understanding-The-Difference-Between-Segments-and-Lists

Subscribe. Segment. Send. Repeat.

Mailbox MannyAnswer

Partner - Silver

Hi Peggy,

Segments are dynamic and will grow and shrink based on customer behavior.

Here’s a help article that further explains the difference between a segment and list:

https://help.klaviyo.com/hc/en-us/articles/115005061447-Understanding-The-Difference-Between-Segments-and-Lists

Subscribe. Segment. Send. Repeat.

P

PeggyAuthor

Contributor I

I understand a newsletter opt-in segment grows and shrinks based on those who sign up. I'm asking about a segment that, say bought an octagon. I'd like to group all of those people in a segment. If I set the parameters for those who purchased an octagon in the last 90 days, will my list grow whenever a new person buys an octagon? Will they be added my “Octagon” segment?

Mailbox Manny

Partner - Silver

Yes :)

Subscribe. Segment. Send. Repeat.

P

PeggyAuthor

Contributor I

Thank you!

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