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Different emails based on different payment method

  • May 7, 2024
  • 3 replies
  • 59 views

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Hello,

I’m looking to send payment instructions once someone places an order. 
Depending on the method of payment chosen different instructions needs to be sent. 

It cannot be done through show/hide logic since in one payment method no instructions are to be sent and the order confirmation email is to be sent right away. 

What I am essentially looking to know is that is there a way by which I can conditional split based on the payment method? 

If not what would be the best possible way to achieve this?  

3 replies

stephen.trumble
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Hey @rohan12334 

Can you remind me what integrations you are using to pass payment method into Klaviyo? I need to dig a little deeper into this as some integrations do not pass this data into Klaviyo


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  • Author
  • Active Contributor I
  • 12 replies
  • May 8, 2024

Hello @stephen.trumble 

 

It is the standard Placed order shopify metric. I am getting it in there under payment_gateway_names 


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  • Problem Solver I
  • 5 replies
  • August 7, 2025

No Update on this? Its a feature we need as well, and it shouldn´t be to hard to create a trigger where you can define a payment method.