Dropped Email event with reason "Spam Reporting Address"

1 reply
987 views

Does anyone know what it means when an email gets dropped (“Dropped email” event) with reason “Spam Reporting Address”?

We have a few profiles with this event in their timelines yet there isn’t a corresponding “Marked email as Spam” event.

Thanks!

This topic has been closed for replies.

bluesnapperAnswer

Champion & Partner

Hi @epg

Sounds to me like this is a spam trap address which is not the same as a users reporting an email as spam. I guess, but don’t know for sure, that Klaviyo is automatically suppressing these based on data across all Klaviyo accounts.

More info on spam traps here: https://help.klaviyo.com/hc/en-us/articles/360003019251

Hope that helps

Andy

https://bluesnapper.com - Klaviyo Champion '24 & Partner