Does anyone know what it means when an email gets dropped (“Dropped email” event) with reason “Spam Reporting Address”?
We have a few profiles with this event in their timelines yet there isn’t a corresponding “Marked email as Spam” event.
Thanks!
Solved
Dropped Email event with reason "Spam Reporting Address"
+3Best answer by bluesnapper
Hi
Sounds to me like this is a spam trap address which is not the same as a users reporting an email as spam. I guess, but don’t know for sure, that Klaviyo is automatically suppressing these based on data across all Klaviyo accounts.
More info on spam traps here: https://help.klaviyo.com/hc/en-us/articles/360003019251
Hope that helps
Andy
+45Hi
Sounds to me like this is a spam trap address which is not the same as a users reporting an email as spam. I guess, but don’t know for sure, that Klaviyo is automatically suppressing these based on data across all Klaviyo accounts.
More info on spam traps here: https://help.klaviyo.com/hc/en-us/articles/360003019251
Hope that helps
Andy
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.