Error when exporting Klaviyo template into Shopify (Error: Server error Error saving notification)

Forum|Forum|2 years ago
July 22, 2024
1 reply
242 views

I’m trying to export my Klaviyo designed emails into Shopify. I have saved templates in Klaviyo for the order confirmation and shipping notification emails then exporting the HTML into Shopify. However, when I try and save and view in Shopify I'm receiving an error message. Does anyone have a fix for this?

The error looks like this in Shopify:

And like this in Klaviyo if I try to preview it (which I assume is because the variables are Shopify not Klaviyo, but just for context):

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Best answer by Taylor Tarpley

Hi there @keishstudio,

Thanks for sharing your question with us!

In my experience, this could be related to either one of the issues highlighted in the similar thread linked below, which is that this could be related to the issue of using a Klaviyo’s product block or unsubscribe link in Shopify.

Thanks for participating in the Community!

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi there @keishstudio,

Thanks for sharing your question with us!

In my experience, this could be related to either one of the issues highlighted in the similar thread linked below, which is that this could be related to the issue of using a Klaviyo’s product block or unsubscribe link in Shopify.

Thanks for participating in the Community!

-Taylor

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