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Problem Solver I
July 24, 2024
Solved

Exclude pop up to specific regions?

  • July 24, 2024
  • 1 reply
  • 71 views

Hi so we have an issue with our local brick and mortar shop being flooded by people asking for 10% off, because on our website we have a pop up for this. We only want this pop up to be shown to non local people. 

I can see exclude for large regions like the whole of the UK but can I exclude just for a county? 

 

Thanks 

    This topic has been closed for replies.
    Best answer by CJamaechi

    @armedandgorgeous 

    I think a workaround to question would be to:

    1. Create a segment in your Klaviyo account with the criteria “Properties about someone, Location (City, State, Country, etc) equals X” for the location you want to exclude.
    2. Use the "Target visitors in a list or segment" setting in the signup form behavior.
    3. Choose this segment to exclude users from seeing the form if they are in the specified location.

    Note:

    • This method only works for users whose locations Klaviyo has already identified.
    • It won’t work for users using private/incognito browsers, VPNs, or those not identified by Klaviyo's cookies.

    Just in case you want to know more information

    1 reply

    CJamaechi
    Problem Solver III
    CJamaechiAnswer
    Problem Solver III
    July 25, 2024

    @armedandgorgeous 

    I think a workaround to question would be to:

    1. Create a segment in your Klaviyo account with the criteria “Properties about someone, Location (City, State, Country, etc) equals X” for the location you want to exclude.
    2. Use the "Target visitors in a list or segment" setting in the signup form behavior.
    3. Choose this segment to exclude users from seeing the form if they are in the specified location.

    Note:

    • This method only works for users whose locations Klaviyo has already identified.
    • It won’t work for users using private/incognito browsers, VPNs, or those not identified by Klaviyo's cookies.

    Just in case you want to know more information

    Head of Email & Lifecycle Marketing | Lyceum Empire “I make inboxes pay.” 💌💸