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Exclude *some* customers from a new flow

  • August 6, 2024
  • 1 reply
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I created a flow to go out to to customers added to a specific email list. Once this flow is active will it go out to every customer or is there a filter I can add so that is only goes to customers added after X date (presumably the date the flow is launched)?

Best answer by DavidV

Hi @msteinb23,

Thank you for your question in the Klaviyo community!

By default the flow will only trigger for customers added once the flow is turned on.

It is possible to “back populate” customers (as long as there isn’t a dynamic coupon code). More information on how to do this can be found in this article.

I hope that helps!

Thanks
David

1 reply

DavidV
Partner - Platinum
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  • 220 replies
  • Answer
  • August 6, 2024

Hi @msteinb23,

Thank you for your question in the Klaviyo community!

By default the flow will only trigger for customers added once the flow is turned on.

It is possible to “back populate” customers (as long as there isn’t a dynamic coupon code). More information on how to do this can be found in this article.

I hope that helps!

Thanks
David