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Contributor I
August 6, 2024
Solved

Exclude *some* customers from a new flow

  • August 6, 2024
  • 1 reply
  • 77 views

I created a flow to go out to to customers added to a specific email list. Once this flow is active will it go out to every customer or is there a filter I can add so that is only goes to customers added after X date (presumably the date the flow is launched)?

    This topic has been closed for replies.
    Best answer by DavidV

    Hi @msteinb23,

    Thank you for your question in the Klaviyo community!

    By default the flow will only trigger for customers added once the flow is turned on.

    It is possible to “back populate” customers (as long as there isn’t a dynamic coupon code). More information on how to do this can be found in this article.

    I hope that helps!

    Thanks
    David

    1 reply

    DavidV
    Partner - Platinum
    DavidVAnswer
    2025 Champion
    August 6, 2024

    Hi @msteinb23,

    Thank you for your question in the Klaviyo community!

    By default the flow will only trigger for customers added once the flow is turned on.

    It is possible to “back populate” customers (as long as there isn’t a dynamic coupon code). More information on how to do this can be found in this article.

    I hope that helps!

    Thanks
    David

    Zyber is New Zealand's leading Shopify Premier & Klaviyo Master Platinum Partner passionate about helping merchants succeed. www.zyber.co.nz & www.unlocked.co.nz