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Contributor I
October 25, 2022
Solved

Form doesnt save

  • October 25, 2022
  • 1 reply
  • 406 views
hello, I created a popup form and I wasn't able to make it appear on my site, so I went to check everything and now whenever I want to change something in the form it always says "saving", not letting me publish it the form
 

 

 

 

    This topic has been closed for replies.
    Best answer by stephen.trumble

    Hey @pake 

    Welcome to the Klaviyo Community! Sorry to hear your form isn’t saving. Please try clearing your browser history and cookie cache and restart your browser. You can also try using an incognito window to see if that fixes the problem. If not you will need to open a support ticket for them to go into your account to figure out why its not saving.

    1 reply

    stephen.trumble
    Klaviyo Alum
    October 26, 2022

    Hey @pake 

    Welcome to the Klaviyo Community! Sorry to hear your form isn’t saving. Please try clearing your browser history and cookie cache and restart your browser. You can also try using an incognito window to see if that fixes the problem. If not you will need to open a support ticket for them to go into your account to figure out why its not saving.

    -Stephen