Skip to main content
Solved

Form doesnt save

  • October 25, 2022
  • 1 reply
  • 380 views

Forum|alt.badge.img+2
hello, I created a popup form and I wasn't able to make it appear on my site, so I went to check everything and now whenever I want to change something in the form it always says "saving", not letting me publish it the form
 

 

 

 

Best answer by stephen.trumble

Hey @pake 

Welcome to the Klaviyo Community! Sorry to hear your form isn’t saving. Please try clearing your browser history and cookie cache and restart your browser. You can also try using an incognito window to see if that fixes the problem. If not you will need to open a support ticket for them to go into your account to figure out why its not saving.

1 reply

stephen.trumble
Forum|alt.badge.img+60
  • Klaviyo Alum
  • 1515 replies
  • Answer
  • October 26, 2022

Hey @pake 

Welcome to the Klaviyo Community! Sorry to hear your form isn’t saving. Please try clearing your browser history and cookie cache and restart your browser. You can also try using an incognito window to see if that fixes the problem. If not you will need to open a support ticket for them to go into your account to figure out why its not saving.