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ashley_mcdermott
Klaviyo Employee
Customer Ed.
Nov 27, 2020 3:59 PM UTC

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, select the page where you want the form to live or click Add page to create a new page.

Click into the source (< >) for this page. Copy and paste the embedded signup form code into the source. Head to our article on How to Find Where to Paste a Form's Embed Code: Create an Embedded Form to learn where to find your embedded code.

Finally, click Save and check that your form looks as expected.

25 replies

Contributor I
Mar 31, 2022 9:39 AM UTC

Hi, I have a couple of issues - 

  • the ‘add section’ option only appears  when i am editing the homepage and I want to embed the form on a page that is not the homepage
  • within the ‘add section’ drop down, there is no ‘custom content’, ‘custom HTML’ or ‘custom liquid’ option. 

What am I missing?? 

Thanks

Steph 

alex.hong
Klaviyo Alum
Mar 31, 2022 6:32 PM UTC

Hi there @StephanieStrykk,

Sorry to hear you’re running into problems. Our help center article does mention that you will want to click Add section in the left sidebar on the bottom of the area in the screenshot you shared, and then you should be able to select Custom Liquid.​ After that you should be able to paste the snippet into the Custom Liquid text box. 

If you are not seeing this appear on your Shopify app, I would consider reaching out to the shopify support team first to see if there is a bug or something we do not have the details of on Klaviyo. 

To install an embedded signup form, I would also recommend following the instructions found in the Where to Paste a Form's Embed Code article to assist in guiding you through how to install the embed code in a variety of ways depending on where you wish to install the code.

 

Let us know what they report,

Alex

Contributor II
Aug 26, 2022 2:47 AM UTC

Hi community :) 

 

I am struggling with the form :( and shopify

 

 I am just getting the link on the page .. 

 

i would like to run few promotions and need a link to a page not a pop up 

 

https://www.bucketsandspades.com.au/pages/sign-up-form

 

alex.hong
Klaviyo Alum
Aug 26, 2022 7:35 PM UTC

Hi @Buckets and Spades,
Can you confirm that your Shopify integration is properly installed and you have set up everything with troubleshooting advice from this thread?

It looks like something might be missing with the syntax in your product.liquid or just the integration in general.

Contributor I
Nov 13, 2024 6:37 PM UTC

I am trying to figure out how to add the Klaviyo embed form on the home page of my website. I have followed a tutorial that says to "add a section" and select apps, enter the Embed form code. They say I can move it around like a section and nothing is populating. I'm just not sure how to make it populate. 

Hope I'm explaining it correctly. Any questions are welcome.