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Contributor I
February 2, 2023
Solved

How can I change the success message for a form in klaviyo?

  • February 2, 2023
  • 1 reply
  • 1100 views

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    This topic has been closed for replies.
    Best answer by Ashley I.

    Hi @juniad ,

    Welcome to the Community - happy to help! 

    When you are in the form editor, you can select the “Success” step at the top of screen to preview the current Success Message.


    From this screen, you may choose to edit the content of the message to your liking. You can read more in the Getting started with sign-up forms guide if you need further assistance with this process. 

    If you are not seeing the option to edit the Success Message in your form editor, this could be because your buttons “After Submit” function may not be set to “Show Success Message”. To check this, you will need to take a look at the button included in the previous step of your form to confirm these settings. 

    There is an excellent thread linked below that discusses this setting:

     

    Hope this helps!

    - Ashley Ismailovski

    1 reply

    Ashley I.
    Partner - Platinum
    Ashley I.Answer
    2025 Champion
    February 3, 2023

    Hi @juniad ,

    Welcome to the Community - happy to help! 

    When you are in the form editor, you can select the “Success” step at the top of screen to preview the current Success Message.


    From this screen, you may choose to edit the content of the message to your liking. You can read more in the Getting started with sign-up forms guide if you need further assistance with this process. 

    If you are not seeing the option to edit the Success Message in your form editor, this could be because your buttons “After Submit” function may not be set to “Show Success Message”. To check this, you will need to take a look at the button included in the previous step of your form to confirm these settings. 

    There is an excellent thread linked below that discusses this setting:

     

    Hope this helps!

    - Ashley Ismailovski

    Ashley Ismailovski, Klaviyo Champion & Director of Email Marketing at SmartSites https://www.smartsites.com/