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stephen.trumble
Klaviyo Alum
Feb 27, 2023 9:16 PM UTC

Hey @Shreyas Raut 

Were you able to figure this out, or do you still need help?

-Stephen

5 replies

retention
Partner - Platinum
2025 Champion
Feb 15, 2023 6:21 PM UTC

Hi @Shreyas Raut, welcome to the community!

By “tags” - I assume this is the “Shopify Tags” that are synced to your Klaviyo Profiles as a custom property.  Are you trying to remove one or both of those tags for that specific user?  Or are you trying to not show the text as it is presented?

Joseph Hsieh // retentioncommerce.com // X: @retention
Irrra
Expert Problem Solver II
Expert Problem Solver II
Feb 15, 2023 8:31 PM UTC

@retention 
I think he means the brackets in the photo, do you have any answers to that? I'd be curious to know how to do it too))

Email Marketing Technician at DIDO | iryna@didoagency.com | https://didoagency.com/ |
Contributor I
Feb 16, 2023 5:48 AM UTC

Hey @retention @Irrra I want to remove the brackets in the photo.

stephen.trumble
Klaviyo Alum
Feb 23, 2023 1:40 PM UTC

Hey @Shreyas Raut 

Wanted to jump in to help find an answer for you. Can you share the actual syntax you used in the template to pull in the product titles?

-Stephen
stephen.trumble
Klaviyo Alum
Feb 27, 2023 9:16 PM UTC

Hey @Shreyas Raut 

Were you able to figure this out, or do you still need help?

-Stephen