Solved
How can I remove "via ksd3.klaviyomail.com" in the from address?
How can I remove "via ksd3.klaviyomail.com" in the from address?
This topic has been closed for replies.
Hello
Great question!
The appearance of the "via klaviyomail.com" messaging in your From address indicates that you are sending from Klaviyo’s shared sending domain. This messaging will automatically go away once you have set up and implemented your own dedicated sending domain as mentioned in our How to Set Up a Dedicated Sending Domain Help Center article; which also details how to go about doing so. It may also be helpful to review some additional articles we offer to understand the additional aspects of setting up and using your own dedicated sending domain. I’ve included some below to get you started. You’ll also find some additional resources from the Community as well!
- How to Choose a Subdomain for Dedicated Sending
- How to Strengthen Your Sender Reputation
- Guide to Warming Your Sending Infrastructure
- Guide to Dedicated Sending Infrastructure
I hope this helps!
David
Log in to the Community
No account yet? Create an account
Use your Klaviyo credentials
Log in with Klaviyo
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.