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How can I remove "via ksd3.klaviyomail.com" in the from address?
How can I remove "via ksd3.klaviyomail.com" in the from address?
David ToAnswer
Klaviyo Employee
December 29, 2021
Hello
Great question!
The appearance of the "via klaviyomail.com" messaging in your From address indicates that you are sending from Klaviyo’s shared sending domain. This messaging will automatically go away once you have set up and implemented your own dedicated sending domain as mentioned in our How to Set Up a Dedicated Sending Domain Help Center article; which also details how to go about doing so. It may also be helpful to review some additional articles we offer to understand the additional aspects of setting up and using your own dedicated sending domain. I’ve included some below to get you started. You’ll also find some additional resources from the Community as well!
- How to Choose a Subdomain for Dedicated Sending
- How to Strengthen Your Sender Reputation
- Guide to Warming Your Sending Infrastructure
- Guide to Dedicated Sending Infrastructure
I hope this helps!
David