Contributor III

Solved

How can I translate sign up form validation messages?

Forum|Forum|5 years ago
February 25, 2021
35 replies
4519 views

I’m looking for a way to translate validation messages used in sign up forms.

The Language of the list is set to Polish but despite that the validation messages, like: “This field is required” or “Please enter a valid email address” are presented in English and I’m unable to locate settings to either set them to Polish or translate.

Please kindly advise.

Sign-up forms

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Best answer by David To

Hello @Iztok,

Those fields you are highlighting with the message of “This field is required” is actually hard coded into all Klaviyo signup forms as English and is currently not adjustable to displayed in a different language.

That said, I know that @julie.accardo has submitted a feature request to the Klaviyo Product Team to consider as a future iteration to allow these error messages to be translated. Julie has also brought up a great work around of using custom/legacy forms built on HTML to counteract this in the Community post below:

Additional resources that may be helpful in building out your own custom signup form would be the following articles:

Hope this helps!

David

Show previous replies

David To

Klaviyo Employee

Hey @Manu Segarra,

We currently do not have any available updates on this product enhancement to translate the form error messages. We highly appreciate the patience as our product team continues to makes add improvements to Klaviyo.

We’ll be sure to provide an update in this thread with any news we receive from our internal teams!

Thanks for being a member of our Klaviyo Community and for patience!

David

F

Fcarvalho

Contributor I

Waiting to Portuguese/Brazilian translation.

K

Kongamato9

Contributor I

Hi, David, many thanks for this.

Should I follow the same procedure fixing the problem below too? Encircled are translated values by default for I can’t seem to find an editor.

Thanks again

Iztok

Hello!
This is just insane. I am sorry for the language, but I am really frustrated after I realized that those values cannot be edited. English language is not the only language used in the world, but the Klaviyo tech guys seems don’t to be aware of that. Going to look out for another software with more editable language translation settings.

David To

Klaviyo Employee

Hey @Kongamato9,

Apologies for your frustration regarding our current limitation to edit and translate those fields. I’ll ensure your feedback is heard and pass it to our Product Team to continue exploring implementing this product enhancement.

David

K

Kongamato9

Contributor I

Hey @Kongamato9,

Apologies for your frustration regarding our current limitation to edit and translate those fields. I’ll ensure your feedback is heard and pass it to our Product Team to continue exploring implementing this product enhancement.

David

Hi, David!
Thank you for reply.
I have decided to give myself a one more try with Klaviyo.
Hope the things will work out well.

I found errors in Korean language translation on this page.
Would it be possible to change it from the backend, if I provide the correct version of the text?

Thank you.

David To

Klaviyo Employee

Hey @Kongamato9,

Really appreciate you point this discrepancy out! I’ll pass your note over to our Product Team to include in our product enhancement request.

David

B

blecom

Contributor I

Hi Team-Klaviyo!

Could you solve the problem to translate validation messages used in sign up forms?

Please tell me yes, I guess it wouldn’t be that hard to add this to the settings, right. :sweat_smile:

David To

Klaviyo Employee

Hey @blecom,

Our product team is aware of this Product enhancement to have the ability to translate those error messages within signup forms. At present those error messages are hard coded to display in english and is not adjustable.

The current work around and best answer to allow the validation messages to be translated would be to custom code and use your own custom signup form. You can find resources we offer on how to build your own custom signup forms using HTML/CSS from the Help Center articles below. Because using a custom built signup form allows for more customizations that is dictated by how the form is built, it offers more flexibility in its behavior such as having those error/validation messages appear in a different language.

If we receive any updates from our Product Team regarding the enhancement of this feature, we’ll be sure to update this thread with the news!

Happy holidays!

David

G

geneviever

Contributor I

Hi,
Can someone confirm that those error message « This field is required » are still harcoded and cannot be modified ?

Thanks in advance,