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How can I translate sign up form validation messages?

Forum|Forum|5 years ago
February 25, 2021
35 replies
4519 views

I’m looking for a way to translate validation messages used in sign up forms.

The Language of the list is set to Polish but despite that the validation messages, like: “This field is required” or “Please enter a valid email address” are presented in English and I’m unable to locate settings to either set them to Polish or translate.

Please kindly advise.

Sign-up forms

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Best answer by David To

Hello @Iztok,

Those fields you are highlighting with the message of “This field is required” is actually hard coded into all Klaviyo signup forms as English and is currently not adjustable to displayed in a different language.

That said, I know that @julie.accardo has submitted a feature request to the Klaviyo Product Team to consider as a future iteration to allow these error messages to be translated. Julie has also brought up a great work around of using custom/legacy forms built on HTML to counteract this in the Community post below:

Additional resources that may be helpful in building out your own custom signup form would be the following articles:

Hope this helps!

David

Show previous replies

caroline

Klaviyo Alum

Hi there,

Thanks for sharing that screenshot. I understand your question now.

Unfortunately, that label field only allows text, not HTML. However, I am happy to pass this feedback along to our product team as well.

Best,

Caroline

Caroline Lu

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Iztok

Problem Solver I

Hello, I am quite late to the discussion, but I have a similar problem. I would like to translate This field is required to something in my language: Slovenian.

I switched the language to Slovenian. This is an embedeed signup form.

If Klaviyo need a Slovenian value I will gladly provide one :).

I encountered the same problem in Abandoned cart flow, where I can’t find a way to translate values like quantity and Cost.

I hope there is a way to solve this.

Best regards,
Iztok

David ToAnswer

Klaviyo Employee

Hello @Iztok,

Those fields you are highlighting with the message of “This field is required” is actually hard coded into all Klaviyo signup forms as English and is currently not adjustable to displayed in a different language.

That said, I know that @julie.accardo has submitted a feature request to the Klaviyo Product Team to consider as a future iteration to allow these error messages to be translated. Julie has also brought up a great work around of using custom/legacy forms built on HTML to counteract this in the Community post below:

Additional resources that may be helpful in building out your own custom signup form would be the following articles:

Hope this helps!

David

I

Iztok

Problem Solver I

Hi, David, many thanks for this.

Should I follow the same procedure fixing the problem below too? Encircled are translated values by default for I can’t seem to find an editor.

Thanks again

Iztok

David To

Klaviyo Employee

Hey @Iztok,

Thanks for providing that screenshot! Since the email/template you are referencing is the Email Confirmation, also known as the double opt-in confirmation email, the language for this email would be controlled by the list setting that this email is linked to. You can update your list’s language setting my navigating to the list and going into Settings near the top as detailed in the How to Customize Content Based on Language article.

Also, keep in mind that since the double opt-in email confirmation email pertains to one’s consent, certain elements in that email cannot be edited as I’ve elaborated on in the following Community Post:

David

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Anonymous

We have the same problem for French language! Could you update us please?

David To

Klaviyo Employee

Hey @jeandevesvrotte,

At present we don’t have any updates available regarding the product enhancement feature request made by @julie.accardo to allow more customization in the error messages of the signup form. When any updates do become available, we’ll share them in this Community post to inform other Community members who may be following along.

Have a great day!

David

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