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How do I change the segment in Shopify for customers who fill out a Klaviyo pop-up?

  • July 13, 2024
  • 1 reply
  • 42 views

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Hi,

I have synced my Klaviyo with Shopify and use a pop-up on my website to collect email addresses in exchange for offers and a welcome discount. When a customer fills in their details, the information is automatically added to Klaviyo's audiences and to a specific segment in Shopify. I now want to change which segment these customers are added to in Shopify.

Can someone guide me on how to make this change?

Thanks in advance!

Best answer by DishaM13

Hi @JustNordic ,

Thank you for sharing the query in the community!

If it’s alright with you, could you let us know how you’ve synced your Klaviyo audience to a specific segment in Shopify? Based on that information, we would be happy to assist you with your query.

1 reply

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  • Partner
  • 64 replies
  • Answer
  • July 16, 2024

Hi @JustNordic ,

Thank you for sharing the query in the community!

If it’s alright with you, could you let us know how you’ve synced your Klaviyo audience to a specific segment in Shopify? Based on that information, we would be happy to assist you with your query.