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Contributor I
August 30, 2024
Solved

How many times can I cancel subscriptions within a year?

  • August 30, 2024
  • 1 reply
  • 87 views

 

Hey guys, I have an additional question regarding the cancellation of subscriptions. If I subscribe for a year but decide to cancel midway, how many times can I cancel within a year?

I appreciate your assistance.

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi there @IMOUM

     

    Welcome to the Community! Happy to help. 

     

    You can download to a free plan and upgrade when you want. But I would closely read our downgrading documentation  and our TOS regarding refunding and billing. 

    By default, when you choose to downgrade to a free plan:

    • It will downgrade all your plans to free.
      You need to manually upgrade one of the plans if you want to continue to pay for one but not the other. 
    • Downgrades will take effect immediately.
    • Your plan limits will be the same as the free tier.
    • No refunds will be issued.    

     

    Thanks for participating in the Community!

    -Taylor

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    September 6, 2024

    Hi there @IMOUM

     

    Welcome to the Community! Happy to help. 

     

    You can download to a free plan and upgrade when you want. But I would closely read our downgrading documentation  and our TOS regarding refunding and billing. 

    By default, when you choose to downgrade to a free plan:

    • It will downgrade all your plans to free.
      You need to manually upgrade one of the plans if you want to continue to pay for one but not the other. 
    • Downgrades will take effect immediately.
    • Your plan limits will be the same as the free tier.
    • No refunds will be issued.    

     

    Thanks for participating in the Community!

    -Taylor