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Sep 5, 2024 7:33 PM UTC
Solved

How to add dynamic image based on event in a flow email?

Hello!

I want to add a dynamic product image based the event of Add to Cart in a flow for abandoned cart.

 

The steps i follow are:

  1. Create a table with image & text
  2. Click the Preview & Test.
  3. Click on the item image url to collect the variable {{ event.Items.0.item_img_url|default:'' }}

What are the next steps? What i am typing into the “Row collection”, the “Row alias” and into the field of the dynamic image variable?

 

Thank you!

    This topic has been closed for replies.
    Answer
    Sep 13, 2024 1:55 PM UTC

    Hello @stephen.trumble 

     

    Yes i have checked this. The problem is more technical than just how to build the flow.

     

    I found out that the data layer for the specific event (begin checkout) misses the information of img url and other importand things.

     

    Thanks for your answer.

    2 replies

    stephen.trumble
    Klaviyo Alum
    Sep 13, 2024 1:33 PM UTC

    Hey @charitos 

    have you checked out this resource for abandoned cart flows?

    -Stephen
    Answer
    Sep 13, 2024 1:55 PM UTC

    Hello @stephen.trumble 

     

    Yes i have checked this. The problem is more technical than just how to build the flow.

     

    I found out that the data layer for the specific event (begin checkout) misses the information of img url and other importand things.

     

    Thanks for your answer.