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September 5, 2024
Solved

How to add dynamic image based on event in a flow email?

Hello!

I want to add a dynamic product image based the event of Add to Cart in a flow for abandoned cart.

 

The steps i follow are:

  1. Create a table with image & text
  2. Click the Preview & Test.
  3. Click on the item image url to collect the variable {{ event.Items.0.item_img_url|default:'' }}

What are the next steps? What i am typing into the “Row collection”, the “Row alias” and into the field of the dynamic image variable?

 

Thank you!

    This topic has been closed for replies.
    Answer
    September 13, 2024

    Hello @stephen.trumble 

     

    Yes i have checked this. The problem is more technical than just how to build the flow.

     

    I found out that the data layer for the specific event (begin checkout) misses the information of img url and other importand things.

     

    Thanks for your answer.

    2 replies

    stephen.trumble
    Klaviyo Alum
    September 13, 2024

    Hey @charitos 

    have you checked out this resource for abandoned cart flows?

    -Stephen
    Answer
    September 13, 2024

    Hello @stephen.trumble 

     

    Yes i have checked this. The problem is more technical than just how to build the flow.

     

    I found out that the data layer for the specific event (begin checkout) misses the information of img url and other importand things.

     

    Thanks for your answer.