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Contributor IV
March 17, 2022
Solved

How to check which product customer bought from Flow emails?

  • March 17, 2022
  • 2 replies
  • 1665 views

Hi Klaviyo Experts,

 

Is there a way to see what products customers bought from flow emails just like how we can see what customers bought from campaign emails. 

 

since we have diverse products, i want to see what product customers are buying from onboarding flow email x.

 

Is there a way to see this?

Thanks,
Sunny

This topic has been closed for replies.
Best answer by max77

Yep. Go to flows and hit edit flow on your onboarding email. Click the email block and hit “View all Analytics” in the side tab. Go to overview and look for “Placed Order.” Next to that, you should see a link marked “Who.” Click that and you can see all the customers order. Hitting the “details” drop down gives you the products ordered.

2 replies

max77
Problem Solver II
max77Answer
Problem Solver II
March 17, 2022

Yep. Go to flows and hit edit flow on your onboarding email. Click the email block and hit “View all Analytics” in the side tab. Go to overview and look for “Placed Order.” Next to that, you should see a link marked “Who.” Click that and you can see all the customers order. Hitting the “details” drop down gives you the products ordered.

-Max, Email Fan
alex.hong
Klaviyo Alum
March 17, 2022

Hi @Sunny,

I think @max77 left a great response regarding getting to your Flow Analytics. I’d also love to share some resources from our help center.

Flow Analytics

Building a Flows Performance Report

 

Have a great day!
Alex