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Contributor I
EddyOz
Contributor I
July 16, 2024
Solved

How to create a profile filter where i say the person never unsubscribed from List zero times over all time

  • July 16, 2024
  • 4 replies
  • 183 views

Hey All, 

 

Just starting this journey, and so far so good, but I have a question. 
When creating a flow “Post Purchase Cross-Sell”, I need to filter my trigger. the thing is, one of the filters I want is one “unsubscribed from List zero times over all time”. And the thing is I can’t find it, nor i can create it. I know there’s a way, but due to my lack of knowledge, I just can’t find the way. Please, help me out!

Thanks in advance

    This topic has been closed for replies.
    Best answer by DishaM13

    Hi @EddyOz ,
     

    Thank you for sharing your query in the community!

    Yes, you can definitely set the “unsubscribed from List zero times over all time” in the profile filter, but not in the trigger settings of the flow. Please review the screenshot I have attached:
     


    If required you ca​​n specify the list details by clicking on the ​​​​​option next to the unsubscribed from list option.

    Hope this helps :)

    4 replies

    D
    Partner
    DishaM13Answer
    Partner
    July 17, 2024

    Hi @EddyOz ,
     

    Thank you for sharing your query in the community!

    Yes, you can definitely set the “unsubscribed from List zero times over all time” in the profile filter, but not in the trigger settings of the flow. Please review the screenshot I have attached:
     


    If required you ca​​n specify the list details by clicking on the ​​​​​option next to the unsubscribed from list option.

    Hope this helps :)

    Disha Sharma | Transforming Klaviyo into your brand’s favorite profit center. https://www.mavlers.com/klaviyo-email-marketing-agency
      E
      Contributor I
      EddyOzAuthor
      Contributor I
      July 20, 2024

      Thank you so much. i was going crazy. i will try this out. 

      ps: sorry for the late reply. 

      E
      Contributor I
      EddyOzAuthor
      Contributor I
      July 21, 2024

       Hey! @DishaM13 

       

      I’m going crazy.

      I simply don’t have that. 

       

      where i find? Or what do i have to do?

      D
      Partner
      DishaM13
      Partner
      July 24, 2024

      Hi @EddyOz ,

      It's strange that you are not able to view that particular option in the dropdown menu. If it's fine with you, could you please reach out to the support team for assistance?

      Thank you!

      Disha Sharma | Transforming Klaviyo into your brand’s favorite profit center. https://www.mavlers.com/klaviyo-email-marketing-agency
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