how to edit your offer email that's been sent to say 'last chance'?

Forum|Forum|2 years ago
June 4, 2024
1 reply
88 views

Hi, how do I change the email after the customer hasn't used the coupon for two days? example in the photo

This topic has been closed for replies.

Best answer by Taylor Tarpley

Hi there @Lvst,

While you can’t change an email after it’s been sent, I’d consider either sending another campaign to the segment of users who didn’t use your coupon or creating a conditional split in your flow if this message was a flow email to target these customers and ensure they user their coupons! These threads of customers who wanted to accomplish something similar will help get you started!

Hope this helps!

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi there @Lvst,

While you can’t change an email after it’s been sent, I’d consider either sending another campaign to the segment of users who didn’t use your coupon or creating a conditional split in your flow if this message was a flow email to target these customers and ensure they user their coupons! These threads of customers who wanted to accomplish something similar will help get you started!

Hope this helps!

-Taylor

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