How to filter metric analytics by segment?

Question

Hey there!Still getting used to Klaviyo as our new CRM platform. Looking in the metrics tab within the analytics section, is there no way to filter a specific metric (like ‘Active on Site’) by a segment?All I want to do is be able to look at specific metrics for a pre-defined segment of profiles, but it doesn’t seem possible.Am I being stupid, or is this genuinely not a feature of Klaviyo analytics?Thanks!

Will at Verve · Accepted Answer

Hi there,I have done this many times when setting up segments for our clients.I am frustrated to say you will not be able to access website API’s however you will be able to view email automation & campaignmetrics as well as the AOV and engagement rate.If you head over to Lists & SegmentsClick on the list or segment you would like to analyse.Head over to Engagement on the drop-down bar.Run an engagement report.Hopefully this helps with your inquiry.Will

conorDASH · Answer

Hi there,I have done this many times when setting up segments for our clients.I am frustrated to say you will not be able to access website API’s however you will be able to view email automation & campaignmetrics as well as the AOV and engagement rate.If you head over to Lists & SegmentsClick on the list or segment you would like to analyse.Head over to Engagement on the drop-down bar.Run an engagement report.Hopefully this helps with your inquiry.WillI find it baffling that you can filter API metrics by specific profile properties but not by segment. Such a simple feature! Thanks anyways Will.

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