Skip to main content
Contributor I
December 7, 2022
Solved

How to log in without Multi-Factor Authentication?

  • December 7, 2022
  • 1 reply
  • 714 views

I remove the account on Authenticator and i cannot add again, so i cannot provide 6-digit code when I login in. And I didn’t save any backup code.

So how can i log in my account?

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi @yolissa

     

    Welcome to the Community! 

     

    As the Community is more of a space to share best practices and helpful tips, this is kind of issue is best solved with our Support team. I would recommend contacting them to help get you access to re-enter you account.

     

    Thank you for participating in the Community!

    -Taylor 

    1 reply

    Taylor Tarpley
    Community Manager
    Community Manager
    December 7, 2022

    Hi @yolissa

     

    Welcome to the Community! 

     

    As the Community is more of a space to share best practices and helpful tips, this is kind of issue is best solved with our Support team. I would recommend contacting them to help get you access to re-enter you account.

     

    Thank you for participating in the Community!

    -Taylor