How to prevent mce:protect after saving a template.

Forum|Forum|3 years ago
November 4, 2022
1 reply
511 views

Hello!
Trying to insert into the template:

<a href="{{ organization.url|trim_slash }}/products/{{item.product.handle}}?product={{item.product_id}}&variant_id={{item.variant_id}}">
   {{ item.product.title }}
</a>

after saving we are getting:

<a href="&quot;&lt;!--mce:protected" 7b="" 20organization="" url="" 7ctrim_slash="" 20="" 7d="" products="" 20item="" product="" handle="" 3fproduct="" 3d="" product_id="" 26variant_id="" variant_id="" 22="" 3e="" title="" 7d--=""> </a>

Any suggestion on this>

This topic has been closed for replies.

Best answer by alex.hong

Hi @CohleyDev ,

Thanks for sharing and welcome to the Community.

This might be a bug that some users are experiencing and I have opened up a Support ticket to see if they can take a look. Since we do not have full access to your account in the Community, it would be best for them to take an internal look.

Thanks,

Alex

alex.hongAnswer

Klaviyo Alum

Hi @CohleyDev ,

Thanks for sharing and welcome to the Community.

This might be a bug that some users are experiencing and I have opened up a Support ticket to see if they can take a look. Since we do not have full access to your account in the Community, it would be best for them to take an internal look.

Thanks,

Alex

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials