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Problem Solver I
October 22, 2021
Solved

How to send same unique coupon code for Email and SMS in Multi-step signup form?

  • October 22, 2021
  • 3 replies
  • 672 views

I’m new to Klaviyo and just getting my multi-step signup form setup for email and sms opt-in using the default Klaviyo form. How do I send the same unique coupon code to the user if they opt-in for both email and SMS through the signup form? I imported unique coupon codes to Klaviyo already. I don’t want to send the user two different coupons; they should be getting only one coupon code sent to both email and SMS. 

    This topic has been closed for replies.
    Best answer by GoodVibes123

    I found the answer to my own question here:

    https://help.klaviyo.com/hc/en-us/articles/360036122291-Creating-an-SMS-Welcome-Series#align-your-sms-flow-with-an-email-welcome-series4

     

    Posting it in case it helps anyone else down the road...

    3 replies

    GoodVibes123AuthorAnswer
    Problem Solver I
    October 22, 2021

    I found the answer to my own question here:

    https://help.klaviyo.com/hc/en-us/articles/360036122291-Creating-an-SMS-Welcome-Series#align-your-sms-flow-with-an-email-welcome-series4

     

    Posting it in case it helps anyone else down the road...

    Taylor Tarpley
    Community Manager
    Community Manager
    October 22, 2021

    Hi @GoodVibes123

     

    Thanks for sharing this solution with the Community! I know it will help other users potentially in the future! 

     

    Have a great weekend!

     

    Contributor I
    February 1, 2023

    Hi there, sorry if I’ve missed it but I can’t see in these instructions how to make sure that the unique code is the same in the email and SMS?