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How to send store credit campaigns from klaviyo. How to setup the store credits in shopify first?

  • June 25, 2026
  • 1 reply
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How to send store credit campaigns from klaviyo. How to setup the store credits in shopify first?

Best answer by GabbyEsposito

@Sam91 Hi, short answer: Klaviyo can help you send a store-credit-style campaign using Shopify discount codes, but it doesn’t currently natively sync or display true Shopify store credit / gift card balances in Klaviyo.

If you want to set this up today:

  • Use a Shopify discount as the “credit.” For a static code, create it in Shopify first. For a unique one-time code, you can create a Shopify coupon in Klaviyo under Content > Coupons.

  • Then add that code to your email or SMS and use a discount link so it auto-applies at checkout, like /discount/CODE or your checkout URL with &discount= added.

If you need to message customers their actual remaining store credit balance, that usually requires a third-party or custom Shopify Flow setup, since that balance is not surfaced in Klaviyo out of the box today.

How to add a link that applies a coupon code to a Shopify cart

How to create unique coupon codes for Shopify

 

1 reply

GabbyEsposito
Community Manager
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  • Community Manager
  • Answer
  • June 29, 2026

@Sam91 Hi, short answer: Klaviyo can help you send a store-credit-style campaign using Shopify discount codes, but it doesn’t currently natively sync or display true Shopify store credit / gift card balances in Klaviyo.

If you want to set this up today:

  • Use a Shopify discount as the “credit.” For a static code, create it in Shopify first. For a unique one-time code, you can create a Shopify coupon in Klaviyo under Content > Coupons.

  • Then add that code to your email or SMS and use a discount link so it auto-applies at checkout, like /discount/CODE or your checkout URL with &discount= added.

If you need to message customers their actual remaining store credit balance, that usually requires a third-party or custom Shopify Flow setup, since that balance is not surfaced in Klaviyo out of the box today.

How to add a link that applies a coupon code to a Shopify cart

How to create unique coupon codes for Shopify