How to sync user’s email preference and subscribe, unsubscribe status to our own custom software platform.

Question

Hi,We use klaviyo in our own custom software platform. And we want to sync user’s email preference, updated email perference, and subscribe, unsubscribe status to our own custom software platform. Currently I find Klaviyo’s Flow could send a webhook actions to our own system. I can find Updated Email Preferences event in a Profile, but I found there is no Updated Email Preferences trigger in Klaviyo’s flow. Any other suggestion can do this sync work? Thx

ArpitBanjara · Accepted Answer

Hey @Jason5680Maybe this will work, maybe it wont, but we wont know until we try, so here is what I suggest you tryI would first suggest creating a segment in Klaviyobased on ‘Updated email preferences’Now setup a flow which will be triggered by this segmentadd a webhook action to send the relevant data to your custom software platform.Webhook setup:Set up an endpoint in your custom software platform that will receive the webhook data from Klaviyo.In klaviyo flow - choose "Webhook" and enter the URL of your custom endpoint.Map the relevant datato be sent in the webhook payload.I hope this helpsCheersArpit

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