I have one shoe product with various size variants. I want to create a post-purchase flow targeting customers who have ordered a specific size (Shopify). Currently I can only see the product name under the trigger filters (Dimension > Item > Dimension Value > Product) but I can’t seem to filter it further based on size ordered. Am I able to do that? Appreciate the help!
Solved
How to trigger post-purchase emails based on product size
Best answer by ArpitBanjara
Hey
Can you please try to use Ordered Product instead of Placed Order as your flow trigger. Placed Order fires once per transaction and bundles everything together, making it hard to branch by individual variant. Ordered Product fires once per line item, so it should carry the specific variant data (including size) you need to split on.
also before you build the above, you can go to “Metrics” section in klaviyo and find ordered product metric, click on ‘activity feed’, and see how the data is coming in. If you see that the “Size data” is coming in “ordered product event”, only then you should do what i suggested above.
Give this a try and let me know if it works for you. If something looks off or the variant property name doesn't match, drop a reply and we can dig into it together.
Cheers.
Arpit
+37Hey
Can you please try to use Ordered Product instead of Placed Order as your flow trigger. Placed Order fires once per transaction and bundles everything together, making it hard to branch by individual variant. Ordered Product fires once per line item, so it should carry the specific variant data (including size) you need to split on.
also before you build the above, you can go to “Metrics” section in klaviyo and find ordered product metric, click on ‘activity feed’, and see how the data is coming in. If you see that the “Size data” is coming in “ordered product event”, only then you should do what i suggested above.
Give this a try and let me know if it works for you. If something looks off or the variant property name doesn't match, drop a reply and we can dig into it together.
Cheers.
Arpit
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