I can't login to Klaviyo.com/dashboard

Hey everyone,

I am about to onboard a new client who just invited me to his account but I can’t load the Klaviyo Dashboard and I am worried.

Here is a screenshot

A - they sent me a new link I am scared to open because picture B isn’t pretty too.

B - how can I fix that? Or the platform is down

Is this something I can fix myself or it is on @klaviyo’s end?

Thank you!

Yours,
Alex

This topic has been closed for replies.

Best answer by Dov

Hi @Akselpd,

Thanks for sharing this and no need to worry! We’ll get this squared away.

Give the following a try:

If that does not work, please let us know.

Thanks for being a community member.

DovAnswer

Klaviyo Alum

Hi @Akselpd,

Thanks for sharing this and no need to worry! We’ll get this squared away.

Give the following a try:

If that does not work, please let us know.

Thanks for being a community member.

DD

Active Contributor I

I am on it! Thank you for the fast response, Dov!

Yours, Alex

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