Contributor I

Solved

i'm stuck setting up sms in new zealand

7 replies
197 views

hello from new zealand. i am having trouble setting up sms in klavyio all countries are activated expect nz and australia. please can someone help…

it is saying inactive.I’m stuck please help

me

This topic has been closed for replies.

kaila.lawrenceAnswer

Community Manager

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!

kaila.lawrence

Community Manager

Hi @prue! In order to help, we’ll need to know more details about what you’ve done already and what exactly you’re stuck on. Screenshots are helpful!

P

prueAuthor

Contributor I

ive started the process over a year ago

ive applied for everything you guys have asked for

hen i click on registering your branded sender Id it take to me Australia...Im New zealand

help please

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prueAuthor

Contributor I

a complete procedure for setup in new zealand would be helpful

it says it is free

now ts saying $250/month

all very confussing

P

prueAuthor

Contributor I

i only want sms for new zealand thanks and maybe australia, don’t need other countries. thanks

kaila.lawrence

Community Manager

@prue Short codes are the only sending number available in New Zealand. Have you set up a short code yet?

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prueAuthor

Contributor I

see my screen shots above...its saying incomplete. I applied for a short code over a year ago i haven’t heard back from you… Its really getting kinda frustrating. I chose klavyio because of sms.

why can’t you please just set it up for me or send instructions.

kaila.lawrenceAnswer

Community Manager

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!

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