Skip to main content
Solved

i'm stuck setting up sms in new zealand

  • June 29, 2024
  • 7 replies
  • 105 views

Forum|alt.badge.img+1
  • Contributor I
  • 4 replies

hello from new zealand. i am having trouble setting up sms in klavyio all countries are activated expect nz and australia. please can someone help… 

it is saying inactive.I’m stuck please help

me

Best answer by kaila.lawrence

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!

7 replies

kaila.lawrence
Community Manager
Forum|alt.badge.img+31
  • Community Manager
  • 498 replies
  • July 1, 2024

Hi @prue! In order to help, we’ll need to know more details about what you’ve done already and what exactly you’re stuck on. Screenshots are helpful! 


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • July 4, 2024

ive started the process over a year ago

ive applied for everything you guys have asked for

hen i click on registering your branded sender Id it take to me Australia...Im New zealand

 

help please


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • July 4, 2024

a complete procedure for setup in new zealand would be helpful

it says it is free

now ts saying $250/month

all very confussing


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • July 4, 2024

i only want sms for new zealand thanks and maybe australia, don’t need other countries. thanks

 


kaila.lawrence
Community Manager
Forum|alt.badge.img+31
  • Community Manager
  • 498 replies
  • July 10, 2024

@prue Short codes are the only sending number available in New Zealand. Have you set up a short code yet?


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • July 11, 2024

see my screen shots above...its saying incomplete. I applied for a short code over a year ago i haven’t heard back from you… Its really getting kinda frustrating. I chose klavyio because of sms.

 

why can’t you please just set it up for me or send instructions.

 


kaila.lawrence
Community Manager
Forum|alt.badge.img+31
  • Community Manager
  • 498 replies
  • Answer
  • July 15, 2024

@prue I’ve set up a support ticket on your behalf to investigate what the issue is here. You can expect an email from them shortly!