Is Klaviyo attributes the full price of a sales event if the purchase included a discount?

Forum|Forum|1 year ago
September 19, 2024
2 replies
144 views

I wonder if in Klaviyo's reporting, the revenue amount reflects the total order value before any discounts are applied or not?
This means that if we're analyzing revenue data, we may see the full price of the product rather than the discounted price the customer paid.

@Bobi N. maybe you can help?

This topic has been closed for replies.

Best answer by Bobi N.

@Vesna EGarden

It depends what metric you are using to see the data.. If you are using Placed order metric it contains all the data with taxes, shipping added and discounts removed from the value.. while if you look at ordered product it will show you the value of the product as revenue without tax, shipping or discounts counted for.

Bobi N.Answer

Champion & Partner

@Vesna EGarden

It depends what metric you are using to see the data.. If you are using Placed order metric it contains all the data with taxes, shipping added and discounts removed from the value.. while if you look at ordered product it will show you the value of the product as revenue without tax, shipping or discounts counted for.

Head Email Marketing Technician at Flowium

Vesna EGardenAuthor

Active Contributor I

@Vesna EGarden

It depends what metric you are using to see the data.. If you are using Placed order metric it contains all the data with taxes, shipping added and discounts removed from the value.. while if you look at ordered product it will show you the value of the product as revenue without tax, shipping or discounts counted for.

Thank you!

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