+3Hi all!
One question as per the topic: I’ve noticed that in my GTM account I have several Klaviyo email addresses in the users (I’ve added none), some of them even as administrators. Is this normal? Can I delete these users?
Thanks in advance for any contribution!
Best answer by jasonb
Are those support reps that work at Klaviyo?
Im assuming they received access to complete a task that required admin level access. If that’s the case and the task is complete then you can assume its ok to revoke access or delete.
+2Are those support reps that work at Klaviyo?
Im assuming they received access to complete a task that required admin level access. If that’s the case and the task is complete then you can assume its ok to revoke access or delete.
+3Are those support reps that work at Klaviyo?
Im assuming they received access to complete a task that required admin level access. If that’s the case and the task is complete then you can assume its ok to revoke access or delete.
I honestly have no clue. I’ve never engaged with anyone from Klaviyo support that required access to my GTM account (especially not on an admin level).
What I can tell you is that they look legit (real names with proper profile pics), I hid the names for privacy.
+43Hi
I wanted to follow up with you to see if this is still an issue so I can dig into this with you.
~Chloe
+3Hi
Thank you for getting in touch!
I still see all those contacts in the Google Tag Admins, and I’m still not sure whether to remove them or not, I’d prefer not to brick the tag…
On a related note, I also noticed that in the Google Ads account there is an admin called “Klaviyo 960-312-1052”, but I guess this has been added by the native integration.
Thanks
Federico
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
