Contributor I

Solved

Klaviyo is unable to connect to Magento Server for OAuth Handshake.

6 replies
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I am trying to integrate Klaviyo with our Magento 2 store and for that i have follow the Klaviyo configurations. But i am not able to integrate Klaviyo with our staging store and i am facing below error.

Error :

Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: https://alpha.magedelight.com/oauth/token/requestPlease ensure that both /oauth/token/request and /oauth/token/accessare accessible

This topic has been closed for replies.

Brian TurcotteAnswer

Klaviyo Alum

Hi @karanShah!

This issue would likely be resolved by setting up OAuth, which is essentially a way for the two platforms to have permission to interact with each other.

Here’s our Help Center guide on setting this up:

How to Setup OAuth for Existing Magento 2 Integrations

I hope this helps, and thanks for using the Community!

- Brian

K

karanShahAuthor

Contributor I

@klaviyojad I have read related articals but still facing the same issue. also i have raised the ticket from my email address. here is the ticket id : #1372748
Please look into this.

Thank You.

Brian TurcotteAnswer

Klaviyo Alum

Hi @karanShah!

This issue would likely be resolved by setting up OAuth, which is essentially a way for the two platforms to have permission to interact with each other.

Here’s our Help Center guide on setting this up:

How to Setup OAuth for Existing Magento 2 Integrations

I hope this helps, and thanks for using the Community!

- Brian

K

karanShahAuthor

Contributor I

Hi @Brian Turcotte

Thank s for replying,

While i am going to setup up the OAuth. I am receiving below error. Please check the screenshot.

Brian Turcotte

Klaviyo Alum

Hi @karanShah!

One potential cause of this could be that your SSL grade is less than an A, which could cause the OAuth handshake to fail. You can test this by navigating to the following site and inputting your store URL:

https://www.ssllabs.com/ssltest/

If the grade comes back as less than A, then you will likely have to upgrade your SSL certification in order to continue.

Let me know what you get from that, and we can discuss further.

- Brian

S

SethB

Contributor I

Hi @Brian Turcotte.
I have the exact same issue as above. I am integrating with an Adobe Commerce Cloud Staging server. All servers have A+ Grade returned on the above test.

M

MKY

Contributor I

Hi Team,

I am trying to connect Klaviyo with my localhost but getting error when activating integration

Klaviyo is unable to connect to Magento Server for OAuth Handshake. Please ensure that both /oauth/token/request and /oauth/token/access are accessible.Dismiss

Thanks

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