Links in emails go to a redirect notice

Forum|Forum|3 years ago
November 9, 2022
1 reply
247 views

I’m creating a campaign email for a client.

I’ve set up a static block with the products, each has a link attached. When I send myself a preview and click on the links I go to a redirect page first.

Why is this happening?

And how do I prevent it?

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Best answer by chloe.strange

Hi @GVaughan,

Thanks for reaching out and being a part of Community!

When you say “redirect page” can you clarify what that looks like? Is there a screenshot?

I’ve seen something similar to this in the past and it was because there was a was a missing / after your {{ organization.url }} tag.

For example, {{ organization.url }}products/{{ item.product.handle }} should be {{ organization.url }}/products/{{ item.product.handle }}.

Let me know if this helps for your example!

~Chloe

chloe.strangeAnswer

Community Manager