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Contributor I
July 12, 2024
Solved

No ratings despite having a review

  • July 12, 2024
  • 2 replies
  • 119 views

UPDATE: It updated after about 10 minutes. 

Hi,

I’ve recently installed Klaviyo Reviews on my site but despite having reviews added to products by verified buyers, the star rating is still 0. 

https://shopannieg.com.au/products/cha-cha-linen-lounge-set

Is this a bug? If so when can this be fixed?

 

    This topic has been closed for replies.
    Best answer by Taylor Tarpley

    Hi there @jayburger,

     

    Happy to hear that it successfully updated after 10 minutes!

     

    Thanks for participating in the Community!

    -Taylor

    2 replies

    Taylor Tarpley
    Community Manager
    Community Manager
    July 12, 2024

    Hi there @jayburger,

     

    Happy to hear that it successfully updated after 10 minutes!

     

    Thanks for participating in the Community!

    -Taylor

    Contributor I
    August 23, 2024

    Hi I’m currently having the same issue. Two reviews for a product but the product is showing up as having 0 reviews. Please help!