No ratings despite having a review

UPDATE: It updated after about 10 minutes.

Hi,

I’ve recently installed Klaviyo Reviews on my site but despite having reviews added to products by verified buyers, the star rating is still 0.

Is this a bug? If so when can this be fixed?

This topic has been closed for replies.

Community Manager

Hi there @jayburger,

Happy to hear that it successfully updated after 10 minutes!

Thanks for participating in the Community!

-Taylor

Community Manager

Hi there @jayburger,

Happy to hear that it successfully updated after 10 minutes!

Thanks for participating in the Community!

-Taylor

Contributor I

Hi I’m currently having the same issue. Two reviews for a product but the product is showing up as having 0 reviews. Please help!

Sign up