Skip to main content
Solved

No ratings despite having a review

  • July 12, 2024
  • 2 replies
  • 79 views

Forum|alt.badge.img+1

UPDATE: It updated after about 10 minutes. 

Hi,

I’ve recently installed Klaviyo Reviews on my site but despite having reviews added to products by verified buyers, the star rating is still 0. 

https://shopannieg.com.au/products/cha-cha-linen-lounge-set

Is this a bug? If so when can this be fixed?

 

Best answer by Taylor Tarpley

Hi there @jayburger,

 

Happy to hear that it successfully updated after 10 minutes!

 

Thanks for participating in the Community!

-Taylor

2 replies

Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • Answer
  • July 12, 2024

Hi there @jayburger,

 

Happy to hear that it successfully updated after 10 minutes!

 

Thanks for participating in the Community!

-Taylor


Forum|alt.badge.img
  • Contributor I
  • 1 reply
  • August 23, 2024

Hi I’m currently having the same issue. Two reviews for a product but the product is showing up as having 0 reviews. Please help!