Contributor I

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Only a portion of my campaign has been sent

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I’m having an issue where I sent a campaign at 9:50 this morning and 6,445 emails were sent before 10AM and the rest of my 33,000 emails didn’t get emailed. Does anybody know why this might happen?

Campaigns & channels

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alex.hongAnswer

Klaviyo Alum

Hi @HFJoel ,

Thanks for sharing and welcome.

There could be many reasons that they did not get sent. Do you have a screenshot you can share of the campaign report

alex.hongAnswer

Klaviyo Alum

Hi @HFJoel ,

Thanks for sharing and welcome.

There could be many reasons that they did not get sent. Do you have a screenshot you can share of the campaign report

HFJoelAuthor

Contributor I

I figured it out. it was user error. I had only set 20% of my list to test and then wait until the results are in before sending the rest…

Thank you for answering!