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Contributor I
July 24, 2024
Solved

Out of Stock status of product in Wix is not pulled in Klaviyo

  • July 24, 2024
  • 1 reply
  • 73 views

Hi, I am brand new to Klaviyo and recently integrated Klaviyo with my Wix ecommerce website. I noticed that some of the products that are OUT OF STOCK in Wix were imported into Klaviyo as Published. 

I am in the process of creating a Browse Abandonment Flow in Klaviyo and I’m using a Product Feed in the email template for the flow. Klaviyo is pulling products that it has given a “Published” status to, even though they are Out of Stock in Wix. 

 

How can I fix this? Thanks. 

    This topic has been closed for replies.
    Best answer by Maxbuzz

    Hello @Preetimehta You will have to check if the Import is finished or not and the sync is working properly.

    You can refer to these two documents to check this:

    https://help.klaviyo.com/hc/en-us/articles/6202669053723

    https://help.klaviyo.com/hc/en-us/articles/6202715127579

    1 reply

    MaxbuzzAnswer
    Partner
    July 24, 2024

    Hello @Preetimehta You will have to check if the Import is finished or not and the sync is working properly.

    You can refer to these two documents to check this:

    https://help.klaviyo.com/hc/en-us/articles/6202669053723

    https://help.klaviyo.com/hc/en-us/articles/6202715127579

    https://theforms.pro