Contributor I

Solved

Pop up teaser background hover effect issue

4 replies
462 views

Hello,

Could anyone help me to remove the blue background hover effect behind pop up teaser. Please find the attached screenshot.

Thank you in advance

This topic has been closed for replies.

Taylor TarpleyAnswer

Community Manager

Hi @Abdullah,

Sorry for the delay!

To clarify, there might be conflicting CSS on your site that is creating this unintended box behind your teaser. I would connect with our support team who can further investigate this issue for you!

-Taylor

Taylor Tarpley

Community Manager

Hi there @Abdullah,

Welcome to the Community! Happy to help!

Can you access your form builder and ensure that your drop shadow and background image buttons are both toggled off? Like the screenshot below.

If you have, this issue could be related to conflicting CSS on your website.

Thanks for participating in the Community!

-Taylor

A

AbdullahAuthor

Contributor I

Hi there @Abdullah,

Welcome to the Community! Happy to help!

Can you access your form builder and ensure that your drop shadow and background image buttons are both toggled off? Like the screenshot below.

If you have, this issue could be related to conflicting CSS on your website.

Thanks for participating in the Community!

-Taylor

I have already did this. I didn’t work. Still same

A

AbdullahAuthor

Contributor I

Hi, I have also tried using CSS. CSS doesn’t work for it also. The issue is on Klaviyo's end. Kindly let me know how to fix it.

Thank you

Taylor TarpleyAnswer

Community Manager

Hi @Abdullah,

Sorry for the delay!

To clarify, there might be conflicting CSS on your site that is creating this unintended box behind your teaser. I would connect with our support team who can further investigate this issue for you!

-Taylor

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