Problem reviews

Question

I have a problem with reviews.

When i click on "add product reviews widget", an error page is displayed. It's been 2 days already and i still can't do it. This redirects me to a page with :

“Something went wrong

Give it another try. If that doesn't work, check back in a few minutes.

try again “

I do not understand why ? I was already told to do all the basic manipulations (private browsing, ad blocker, turn off your PC, empty the cash, etc...).

I think the problem is with the account. Something must be configured incorrectly.

Best answer by Brian Turcotte

Hi @kdeau!

I see you filed a ticket with Support and that the issue has since disappeared on its own - perhaps it was due to a caching issue.

Regardless, I’m glad the issue was resolved and thanks for being a member of the Community!

Best,
Brian

Brian Turcotte · Accepted Answer

Hi @kdeau!I see you filed a ticket with Support and that the issue has since disappeared on its own - perhaps it was due to a caching issue.Regardless, I’m glad the issue was resolved and thanks for being a member of the Community!Best,Brian

Komeco GmbH · Answer

Hi Brian and Klaviyo,I have the same problem as above. Can you help me to solve this?I have added the widget successfully and it worked.But now I when I click on the button “write review” →“This page isn’t workingIf the problem continues, contact the site owner.HTTP ERROR 400”When I try it with an anonymous browser, it works normally.Can you help me to solve this? Link :https://marbleco.de/collections/allThanks!

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