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Contributor I
January 31, 2024
Solved

Problem reviews

  • January 31, 2024
  • 2 replies
  • 234 views

I have a problem with reviews. 

When i click on "add product reviews widget", an error page is displayed. It's been 2 days already and i still can't do it. This redirects me to a page with :

“Something went wrong

Give it another try. If that doesn't work, check back in a few minutes.

try again “

I do not understand why ? I was already told to do all the basic manipulations (private browsing, ad blocker, turn off your PC, empty the cash, etc...). 

I think the problem is with the account. Something must be configured incorrectly. 

    This topic has been closed for replies.
    Best answer by Brian Turcotte

    Hi @kdeau!

    I see you filed a ticket with Support and that the issue has since disappeared on its own - perhaps it was due to a caching issue.

     

    Regardless, I’m glad the issue was resolved and thanks for being a member of the Community!

    Best,
    Brian

    2 replies

    Brian Turcotte
    Klaviyo Alum
    February 1, 2024

    Hi @kdeau!

    I see you filed a ticket with Support and that the issue has since disappeared on its own - perhaps it was due to a caching issue.

     

    Regardless, I’m glad the issue was resolved and thanks for being a member of the Community!

    Best,
    Brian

    Contributor I
    August 4, 2024

    Hi Brian and Klaviyo, 

     

    I have the same problem as above. Can you help me to solve this?

     

    I have added the widget successfully and it worked.

     

    But now I when I click on the button “write review” → “

    This page isn’t working

    If the problem continues, contact the site owner.

    HTTP ERROR 400”

     

     

    When I try it with an anonymous browser, it works normally. 

     

    Can you help me to solve this? Link : https://marbleco.de/collections/all

     

    Thanks!