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Contributor I
Sep 5, 2024 6:46 PM UTC
Solved

Problem with klaviyo review importation

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  I’m installing Klaviyo Review at the same time as I’m transitioning my Woocommerce site to Shopify.

 

I try to import my review from Woocommerce to Klaviyo reviews but I end up with the following error message:


I have checked my products, the ID is correct and they are marked as published in Klaviyo.

 

    This topic has been closed for replies.
    chloe.strange
    Community Manager
    Sep 19, 2024 7:36 PM UTC

    Hi @Treko, 

    I see a support ticket on this issue. It appears to have been a bug that has since been resolved by our engineering team. They have fixed the incorrect WooCommerce linking on our end. 
     
    You should notice this link to the Shopify pages as expected now. 
     

    ~Chloe

    2 replies

    chloe.strange
    Community Manager
    Community Manager
    Sep 19, 2024 7:36 PM UTC

    Hi @Treko, 

    I see a support ticket on this issue. It appears to have been a bug that has since been resolved by our engineering team. They have fixed the incorrect WooCommerce linking on our end. 
     
    You should notice this link to the Shopify pages as expected now. 
     

    ~Chloe

    TrekoAuthor
    Contributor I
    Sep 22, 2024 11:52 AM UTC

    Yes it worked!

     

    Thank you